Slotland Privacy Policy

What personal data is collected

• Account and contact information: name, username, email, phone number, mailing address.
• Identity and age verification data: date of birth, government ID details, verification results, and where required the last four digits of SSN.
• Payment and transaction information: tokenized card data, bank or ACH details, e‑wallet identifiers, deposits, withdrawals, chargeback records.
• Gameplay and service usage: bets, odds, wins/losses, session time, device and app usage, responsible gaming limits and self‑exclusion status.
• Geolocation and device data: precise location (to meet state gaming rules), IP address, device IDs, browser and operating system.
• Security and fraud data: login logs, risk scores, sanctions and watchlist screening results.
• Communications: emails, chat messages, support tickets, and customer service call recordings where allowed by law.
• Cookies and similar technologies: identifiers, preferences, and analytics signals.

Why it is collected

• To create and manage the account and provide online services.
• To process payments and payouts securely.
• To confirm eligibility, verify age and identity, and meet anti‑money laundering and state gaming requirements.
• To prevent fraud, abuse, and prohibited conduct.
• To improve site performance, personalize content, and support analytics.
• To provide customer support and communicate about the account and services.

Protection measures

• Encryption in transit and at rest; tokenization for payment information.
• Role‑based access controls, multi‑factor authentication, and network segmentation.
• Secure development practices, vulnerability testing, logging, and incident response.
• Vendor due diligence and contractual confidentiality obligations.
• Payment processing aligned to PCI DSS standards.

User rights

• Access: receive a copy of the personal information maintained about the user.
• Correction: request updates to inaccurate or incomplete data.
• Deletion: request deletion of personal data, subject to legal retention needs.
• Opt‑out: for eligible U.S. states, opt out of targeted advertising, sale, or sharing of personal information and certain profiling.
• How to exercise: use the Privacy Center in account settings or email [email protected]. Verification may be required.

Compliance

• The company complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and similar state laws in Virginia, Colorado, Connecticut, Utah, and others where in force.
• Geolocation controls help ensure services are offered in line with state gaming regulations.

Data is used only for lawful, transparent purposes:

• Account services: registration, authentication, account maintenance, and user support.
• Transactions: payment processing, withdrawals, billing, chargeback handling, and tax reporting.
• Responsible gaming and compliance: setting and honoring limits, self‑exclusion, geolocation checks, identity verification, AML screening, and regulatory reporting.
• Security and fraud prevention: monitoring, risk scoring, incident detection, and investigation.
• Personalization: remembering preferences and tailoring features in the online services.
• Analytics and improvement: measuring performance, testing features, and auditing service quality.
• Communications: sending service messages, policy updates, and, where permitted, marketing communications.
• Legal purposes: meeting contractual and statutory obligations, responding to lawful requests, and protecting rights.

Processing is proportionate to its purpose and subject to access controls and retention limits.

How users can access, update, or delete data

• Access: request a copy of personal information through account settings > Privacy Center or by emailing [email protected].
• Correction: submit corrections through the same channels; supporting documents may be requested to verify changes.
• Deletion: request deletion of personal information. Certain records may be retained as required by law (for example, fraud prevention and AML records).

Procedures and timelines

• Identity verification is required before fulfilling a request.
• Responses are provided within the timeframes required by applicable law, typically within 45 days, with possible extensions where permitted.

Security checks and payment processing

• By using Slotland, users consent to security checks, identity verification, geolocation verification, sanctions screening, and processing of payment information by payment providers to complete transactions and prevent fraud.

• The site and services are intended for adults 18 years of age and older.
• The operator cannot verify age without appropriate documents and may request proof of age when required.
• If the company learns that a minor has provided personal information, reasonable steps will be taken to delete that information and close the account.
• Parents or guardians may request deletion of a minor’s data by contacting [email protected] and providing proof of authority.

• Personal information may be processed in other countries where service providers or partners operate, which can have different data protection laws.
• Use of the site constitutes consent to the transfer, storage, and processing of information outside the user’s state or country.
• Partners receiving personal information are required to protect confidentiality, use the data only for specified purposes, and implement security measures.
• Contractual safeguards and due diligence are used to help ensure appropriate protection across all locations.

• This policy includes disclaimers that may limit or define how certain rules apply in practice, subject to applicable law.
• Acceptance of this policy occurs when a user signs, clicks to accept, joins by accession, creates an account, or continues to use the services.
• Nothing in this document limits rights that cannot be limited by law, and the company may retain or disclose information as required by legal obligations or regulatory orders.

• Cookies are small text files placed on a device by websites to store settings and identify the browser.
• The site uses cookies and similar technologies for statistics, behavior analysis, personalization, security, and service improvement.
• Types include essential, performance, analytics, and advertising cookies.
• Retention: cookies are kept for up to 1 year unless a shorter or longer period is needed for the stated purpose or required by law.
• Users can manage cookies in browser settings and, where provided, through on‑site cookie controls. Disabling some cookies may affect features.

• Use of the services constitutes full acceptance of this Privacy Policy and any updates posted on the site.
• The current version of the policy prevails over prior versions. Material changes will be communicated through the site or by direct notice where required.
• Continued use after an update takes effect indicates agreement to the revised terms.

• Personal information may be shared with third parties as permitted or required by law, including payment processors, identity verification vendors, geolocation providers, fraud prevention services, cloud hosting, analytics providers, customer support tools, marketing service providers (where permitted), regulators, law enforcement, courts, and dispute resolution bodies.
• A list or description of key vendors and partners is available on the site. If a specific third party is not listed, the company will inform users of the purpose and scope of sharing when required by law.
• Providing information for a transaction, verification, or other service purpose constitutes consent to share it with the relevant provider for that purpose. These parties must protect confidentiality and may not use the data for unrelated purposes.

• The site may contain links to external websites and services that have their own privacy policies.
• The company is not responsible for how those websites handle personal information.
• Users should review the privacy policies of external sites before providing any information and use caution when leaving the service.